Contact Us

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Visit Us

5209 Wilshire Blvd Los Angeles, CA 90036 USA

Call Us

+1 7479661733

Mon-Fri, 9am - 6pm PST

Email Us

info@gojalanjalan.com

We reply within 24 hours

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Business Hours

Monday - Friday 9:00 AM - 6:00 PM

Emergency Support

For urgent matters outside business hours, please contact our emergency line:

17479661733

Frequently Asked Questions

Quick answers to common questions

How do I book a trip from the US to Indonesia?

You can book directly on our website by selecting your destination, dates, and number of guests. You can also contact our customer service for personalized assistance.

What documents do I need for international travel?

For US citizens traveling to Indonesia, a valid passport (with at least 6 months validity) and a visa (if required) are necessary. We can assist with visa arrangements.

Can I modify or cancel my booking?

Yes, you can modify or cancel your booking depending on the fare rules. Please contact our customer service team for assistance with changes.

Are there any hidden fees?

No, all prices displayed include taxes and service fees. We believe in transparent pricing with no surprises.

Do you offer travel insurance?

Yes, travel insurance can be added during the booking process. We highly recommend adding insurance for peace of mind.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.